Refunds
Effective: November 5, 2026
- 14 days, no questions asked. If Pro isn’t for you, ask for a refund within 14 days of purchase — by email to omycom@nate.com or from your Polar customer portal.
- If Pro doesn’t work as described and we can’t fix it, we refund you even after 14 days.
- When a purchase is refunded, its license key is turned off.
- Refunds go back to your original payment method through Polar. Your bank may take a few days to show it.
Nothing here limits refund rights you have under the law where you live.